Operational Excellence Isn’t Very Excellent

Written by: James Rink, EdD, Director, QRM Center, UW–Madison   Operational excellence isn’t very excellent all that often. That may sound blunt, but it reflects a pattern I have seen across industries. Organizations invest heavily …

Engineering Skills Beyond the Technical 

Why Communication, Influence, and Leadership Matter as Much as Technical Expertise   Written by: Susan Ottmann, MS, BS, Director of Professional Programs, UW–Madison   For many engineers, career success has long been defined by technical skill, designing, …