Coaching Skills for Technical Leaders

Course Learning Design

Day one:

• Overview & Principles of the Situational Leadership Model
• 4 steps to applying the model
• Task vs. Person focus
• Assessing Readiness
• Matching Leader Response
• Manage the Movement (progressing vs. regressing) 
• Review assessment results
  
  

• Human Systems and the Sit Lead Model
• Structure employee discussions
• COINS Feedback Model
• Role Plays (Level 1, Level 2, Level 3)
  • Plan employee discussions
  • Apply Situational Leadership model
  • Apply COINS feedback model

Registration Date/Time:
11/3/2026 07:30am Central Time

Event Dates/Times:

• 11/3/2026  8:00am - 5:00pm Central Time
• 11/4/2026  8:00am - 3:00pm Central Time

This is an in-person course. Please be prepared to attend all days in-person. 

The link to access the online course materials will be provided a few days before the course. Please watch the email address that you provided during registration.

• Instructor

  Kimberly Kleiman-Lee

  Founder & CEO

  Kimberly Kleiman-Lee knows that humans are the most interesting part of work. Kimberly served General Electric for 20 years; with her final 7 years teaching and coaching at Crotonville (GE’s corporate university.) Her team led the company’s Culture and Leadership Learning & Development strategy and solutions for 330,000 employees. Her honest, intuitional, and methodical approach to individual and team development earned her the respect of leaders throughout GE. In addition to serving her team, her individual work focused GE’s top 5000 leaders - teaching, coaching, provoking, and inspiring change. She founded KKL & Co. in 2017 and her practice includes executive coaching, leadership workshops, and business strategy. Her services engage the ‘Whole Human’ often with humor, rarely with PowerPoint. Kimberly believes that the best way to learn about the world is to be out in it.

  Kimberly obtained her BA from the University of Wisconsin Madison and her Masters in Adult Education and Leadership Studies from Loyola University Chicago. She is a hopeful guitarist, triathlete, and a certified Black Belt (Six Sigma kind).

• Program Director

  Shalini Bhat

Your fellow learners
Learn with peer technical leaders interested in developing the competence and commitment of others. Your classmates will represent various public and private organizations from across the country. 

Course features

The course is based on The SLII Experience® created by Dr. Ken Blanchard and other leaders at Blanchard®. Using the SLII® highly interactive approach, you will learn and practice the three skills of a situational leader: goal-setting (aligning on what needs to be done), diagnosis (collaboratively assessing an individual’s competence and commitment on a specific task or goal) and matching (using a variety of leadership approaches, comfortably, to provide individuals with what they need to complete tasks or achieve goals).

Your SLII^® participant materials include:

• LBA II^® Questionnaire (self-assessment tool)
• SLII Fitness Test (self-assessment Tool)
• SLII Resource and Activity Workbook
• Interactive Worksheets for Team Leaders
• Conversation Starters for Team Leaders
• SLII Challenge: 12 Mastery Modules
• The SLII Playbook: 9 Play Implementation Plan

Post-course, you will have access to a team member kit that is designed to help you share SLII with your team and/or key cross-functional co-workers. These downloadable tools include:

• Learn SLII Model Article
• Learn SLII Model PowerPoint
• SLII Mobile App (iPhone, iPad, Android, or Web)
• Interactive Worksheets for Team Members
• One-on-One Conversion Starters for Team Members

This course is part of the Technical Leadership Certificate. Course may be taken individually as well.

Fee covers morning and afternoon breaks, scheduled lunches and course materials

If you are planning to attend an Interdisciplinary Professional Programs course, payment is required at the time of registration. Below are the payment options:

Pay by Credit Card

Enroll online and pay by credit card.

• Search for the course on the website and then click on the Enroll Now button from the course webpage.
• Enter all necessary course attendee information and payment information on the course enrollment page.
• You will receive an email to confirm successful enrollment and payment.

Enroll over the phone and pay by credit card.

• Call CERC Registrations at 608-262-2451.
• Provide the registrations representative with:
  • the course name, dates, and/or course number.
  • the necessary course attendee information and payment information.
• You will receive either a mailed document or an email to confirm successful enrollment payment.

Pay by Check

Mail in a completed registration form and check payable to UW Madison.

• Fill out a registration form (found either in the back of the course brochure you received in the mail or here).
• Prepare a check, made payable to UW Madison.
• Mail the registration form and check to: CERC Registrations 21 N Park St, Ste 7101 Madison, WI 53715
• You will receive either a mailed document or an email to confirm successful enrollment and payment.

Pay by Purchase Order

• Request Purchase Order information from registration@cerc.wisc.edu
  • If a fee quote is needed, contact custserv@interpro.wisc.edu first
• You will receive an invoice from UW–Madison Business Services for payment, usually within 3–5 business days

Military

If using SF-182 form, please call our registration number at 608-262-2451 or email registration@cerc.wisc.edu for details and instructions.

Event Cancellation

We reserve the right to cancel a course due to insufficient enrollment or unforeseen events. If we cancel a course, participants will be notified via email or phone and will be given the option for a full refund or to transfer their registration and any fees paid to another course. We are not responsible for non-refundable plane tickets, hotel reservations, and other travel related expenses. For enrollee Course Cancellation, refer to notes on course page.

If you cannot attend, please notify us as soon as possible before the course start date for a refund. Once you access course materials, a refund is not available. Instead, you may transfer your registration to another course offering.