Best Practices in Maintenance and Reliability

Upcoming dates (1)

Sep. 23-25, 2025

Madison, WI or Live Online

Course Overview

Based on the Society for Maintenance and Reliability Professionals (SMRP) knowledge base, this course incorporates extensive research from leading sources on best practices. Participants will learn essential strategies for asset reliability, regardless of their starting point. Many who have completed this program gain confidence and, along with independent study, go on to successfully achieve their certification as a maintenance and reliability professional (CMRP)..

Learning Outcomes

  • Understand and apply global best practices in maintenance and reliability.
  • Develop skills to create compelling business cases and manage change effectively.
  • Gain knowledge to evaluate equipment reliability and apply reliability strategies.
  • Complete one of five required courses for the MRM Certificate.

Who Should Attend?

  • Operations vice presidents, managers, and production supervisors responsible for overseeing maintenance and reliability.
  • Maintenance directors, managers, supervisors, engineers, superintendents, and personnel aiming to enhance their skills and knowledge.
  • Reliability managers, engineers, manufacturing managers, storeroom managers, technicians, continuous improvement managers, TPM coordinators, and plant engineers seeking to optimize asset reliability and performance.

Additional Information

This course is one of the five total courses required for the Maintenance and Reliability (MRM) Certificate. The content outline is based on the Society for Maintenance and Reliability Professionals (SMRP) knowledge base. Extensive research was conducted using today’s leading and latest sources for best practices.

Course Outline

Business Management

  • Vision and Mission
  • Create a compelling business case
  • Tracking and analyzing metrics and KPIs
  • Managing change
  • Communication
  • Regulations and EHS

Manufacturing and Process Reliability

  • Maintenance process workflows
  • Applying process improvement
  • Change management
  • Keeping processes updated

Equipment Reliability

  • Reliability goals and process expectations
  • Evaluating equipment reliability
  • Ensuring existing equipment operates reliably
  • Ensuring new equipment operates reliably
  • Cost-benefit analysis
  • Appling reliability strategies
  • Adjusting reliability strategies

 Leadership and Organization

  • Organizational structure
  • Measuring and evaluating staff skills
  • Roles and responsibilities
  • Hiring and training for capabilities
  • Building leadership skills

Work Management

  • Identify and approve work
  • Work prioritization
  • Planning work
  • Scheduling work
  • Executing work
  • Documenting work
  • Analyzing and following-up on work
  • Performance metrics
  • Project planning and tracking
  • Utilizing information technology
  • The storeroom

Instructor

John Ross

John L. Ross, Jr has been a practitioner of maintenance and reliability for almost four decades. He is a former Captain in the United States Air Force, a Distinguished Graduate of both the Aircraft Maintenance Officer School and the Squadron Officer School. John is a Gulf War veteran.

He is a published author of almost two dozen articles and two best-selling books: The Reliability Excellence Workbook, From Ideas to Action; Cover You’re A$$ets, Asset Management at Your Place and at Your Pace.

John is the President of the international reliability consulting company, Maintenance Innovators, Inc., a global thought leader in equipment reliability. John is the co-founder of the American Reliability & Maintenance Institute; creators and administrators of the Certified Storeroom Manager, Certified Storeroom Technician, and the Certified Professional Reliability Engineer certifications.

John is a certified Lean Manufacturing facilitator, Process Safety Management SME, and a Certified Maintenance and Reliability Professional (CMRP). John holds a U.S. Patent, an A.S., B.S., M.S. and Ph.D.

Upcoming dates (1)

Program Director

Jon Wellik

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