Developing a High-Performance Maintenance and Reliability Organization

You will leave this course with the ability to create a strategy, and develop and manage your team. The course will also include an overview of major approaches such as Reliability Centered Maintenance, ISO55000, and PM Optimization for effectively managing assets. Learn how to grow your organization and become more efficient without increasing headcount. To ensure you achieve success, this course will place emphasis on CMMS data management, demonstrate how to measure and manage the maintenance process, how to continually improve both people and process, and how to celebrate your wins.

• Professionals involved in asset or maintenance management programs.
• Individuals who are part of the change process in maintenance within their organization.
• Maintenance leaders seeking strategies, tools, and techniques to improve effectiveness and team morale.

This course is part of the Maintenance and Reliability Management Certificate. Enhance your maintenance skills while earning a recognized credential.

Evaluating your Current Organization and Capability
Where do you stand today with respect to managing assets, including your people?

How to Find
Look for the opportunities and generate quick wins to enforce cultural transformation

Setting a Mission, Vision, and Values Statement
Defining who you are as a maintenance organization and how to impact the business goals

Defining the Future State
Where is your team is going? And what benefits will the company see in return?

Defining the Organizational Needs
What is needed in terms of resources to ensure success?

Developing Processes and Procedures 
A roadmap of key activities to drive success

Growing Flat
Build a lean organization with optimal use of labor and resources

Developing an Asset Management Strategy 
From systems, defining an asset, developing standards for both engineering and maintenance, and execution

Managing Maintenance
How to ensure your processes and procedures are aligned with company goals and delivering value

Measuring Maintenance
Defining key performance indicators and process metrics that deliver value, validate efforts, and drive continuous improvement

Celebrating
Communication strategies to ensure sustainability, recognition of value delivery, and drive your culture

Keep Your Strategy Alive
How to keep a living process that is flexible and moves with your business

George Williams

George is the founder and CEO of ReliabilityX and a recognized leader in the field of maintenance and reliability. He holds a master’s degree in reliability engineering from Monash University and began his career in maintenance while still in high school, working alongside his father. George spent 16 years with a major pharmaceutical company, advancing from technician to global asset management leader. His team earned the prestigious Uptime Award for Best Maintenance and Reliability Program in 2015. A Certified Maintenance and Reliability Professional (CMRP) and Certified Reliability Leader, George was named CMRP of the Year by the Society for Maintenance and Reliability Professionals in 2016. He also holds certifications in vibration analysis, infrared thermography, ultrasound, motion amplification, and plant maintenance management. A published author and experienced educator, George has been teaching maintenance and reliability courses for UW–Madison Interdisciplinary Professional Programs since 2010.