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Course Outline
Introduction to Managing and Leading technical teams
- Understand the role of a team leader
- Discern a leadership mindset and how to develop it in team members
- Combine the right balance between the best of traditional management techniques and the new paradigm of inverted pyramid leadership of knowledge workers
Operational Processes
- Setting meaningful goals in a dynamic and innovative environment
- Discover the power of sharing ‘the why’
- Define and evaluate measures and targets that matter
- Understand the importance of distinguishing between joint ownership and shared ownership
- Creating a team plan with meaningful objectives and measures
Establishing teams and the transition to empowerment
- Discovering the real meaning of a team
- Dealing with virtual and remote teams
- Understand the dynamics of setting up a new team
- Dealing with changes in team composition
Motivating teams for high performance
- Understanding what drives technical people and team dynamics to get the best out of them
- Handling top performers
- Dealing with poor performers
- Staff retention
Operational Efficiency
- Getting things done
- Getting the team organized for success
- Running meetings effectively using the PPPP method
- Specifying meaningful, efficient, and necessary reporting methods
- Radical time-management demonstrated with real-world inbox exercise
How to communicate effectively with your team
- Understanding ourselves to understand the root cause of miscommunication
- Avoiding the pitfalls of poor communication using email
- Helping your team improve communication skills
Career development of a team leader
- Understanding what skills to develop as a team leader
- Career development tips