Professional Development Courses

From Symptoms to Solutions: A Team-Based Approach to Continual Improvement is a two-day, instructor-led course that gives professionals a structured, team-based method for solving recurring problems in manufacturing and operations. Aligned with the Manufacturing Excellence Certificate, the course emphasizes practical tools and facilitation skills that support long-term, cross-functional improvement efforts. Participants learn to apply continual improvement principles in real-world settings and leave with strategies they can use immediately. The course develops the capability to apply structured problem-solving within PDCA cycles, quality systems, and broader improvement efforts. It supports continual improvement by developing shared language, team facilitation skills, and habits that lead to measurable results. Aligned with the Manufacturing Excellence Certificate, this course complements InterPro’s broader offerings in operational excellence, leadership, and applied improvement practices.

Join our course to master a proven decisionmaking* process essential for professionals in capital-intensive manufacturing, facilities, and construction projects. Developed by Jim Suhr in 1981 and detailed in his influential works, CBA offers a structured five-phase approach to making sound decisions using both objective and subjective data. Participants will learn to discern decision contexts, effectively use data, and apply CBA methods through hands-on case studies. This course is designed for leaders, managers, engineers, and consultants, equipping them with practical skills to make better, more informed decisions, enhance collaboration, and drive continuous improvement in their organizations. Enhance your decision-making capabilities and achieve better outcomes in today's complex business environment.

Learn how to effectively identify, evaluate, and control hazards in ammonia refrigeration facilities with this comprehensive Process Hazard Analysis (PHA) course. Gain the skills and tools needed to move beyond generic PHA checklists and enhance the safety of ammonia refrigeration systems.

Develop a proactive, data-driven asset strategy using proven methodologies like FMEA, PM Optimization, and RCM. This course equips engineers with the tools to reduce equipment failures, optimize maintenance plans, and drive operational reliability.

This course will teach you techniques to size and properly lay out system components. You will expand your knowledge about ammonia refrigeration and better understand design principles, safety precautions, and best practices.

Unlock the full potential of your equipment and workforce with Total Productive Maintenance (TPM) and Operator Driven Reliability (ODR). This course equips teams with the tools to drive sustainable performance improvements through planned and autonomous maintenance strategies.

Develop the leadership mindset and supervisory skills needed to inspire teams, resolve conflict, and drive performance. This hands-on course blends modern leadership techniques with classic supervisory principles to help you lead with confidence and clarity.

Learn current and emerging product liability prevention practices from experienced product safety management professionals, including consulting engineers, product safety standards experts, and a defense attorney.