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Course Outline
Day 1: QRM Fundamentals and Client Applications
- Introduction to QRM for Consultants
- Overview of QRM principles and their impact on client competitiveness.
- Understanding how QRM complements Six Sigma, Lean, TOC, and Agile.
- The consultant’s role in identifying and capitalizing on QRM opportunities for clients.
- QRM Office Cells: Streamlining Business Processes
- Designing office cells to reduce hand-offs, lead times, and operational complexity.
- Implementation steps for creating Quick Response Office Cells (Q-ROCs) within client organizations.
- Shop Floor Cell Design and Scheduling Solutions
- Advanced strategies for designing shop floor cells in high-mix, low-volume, and custom production environments.
- Introduction to POLCA: a visual control system to enhance shop floor performance.
- Building the Business Case for QRM Transformations
- Developing both financial and non-financial justifications for QRM.
- Demonstrating ROI through case studies and real-world examples of QRM success.
Day 2: Advanced QRM Tools, Implementation, and Consulting Skills
- Advanced QRM Tools: POLCA and MCT Mapping
- In-depth exploration of POLCA and its benefits for client scheduling and flow management.
- Using Manufacturing Critical-path Time (MCT) as a diagnostic tool to uncover client inefficiencies.
- Guiding Clients Through QRM Implementation
- Step-by-step approaches to QRM implementation tailored to various client needs.
- Managing the change process: gaining client buy-in and sustaining momentum.
- Overcoming Challenges in QRM Adoption
- Addressing common client obstacles such as resistance to change and resource limitations.
- Case studies on successfully overcoming barriers and achieving client success with QRM.
- Consulting Best Practices and Client Engagement Techniques
- Effective communication strategies for presenting QRM recommendations.
- Building long-term relationships through ongoing support and continuous improvement initiatives.
- Workshop: Customizing QRM Solutions for Clients
- Group exercises to apply QRM concepts to real-world consulting scenarios.
- Peer feedback and expert guidance on tailoring QRM strategies to specific client challenges.
- Wrap-Up: Next Steps for QRM Consultants
- Key takeaways from the course and how to integrate QRM with existing consulting practices.
- Q&A session to address consultant-specific questions and challenges.
Program Director
Program Director
James Rink