University of Wisconsin-Madison

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Interdisciplinary Professional Programs

Reliability-Centered and Other Maintenance Management Best Practices See upcoming dates

Course Overview

Explore the four principles of RCM:

  1. preserve function
  2. identify failure modes that can defeat functions
  3. prioritize function needs
  4. select applicable and effective tasks

This course will teach you the basics and provide a full nine-step process for RCM. You will also learn how to implement other techniques to improve the effectiveness of your overall maintenance plan, saving your organization time and money.

Who Should Attend?

  • Maintenance managers and supervisors
  • Plant engineers
  • Facilities engineers
  • Operations directors
  • Maintenance engineers
  • Capital project managers
  • Asset/equipment owners

Additional Information

This course is part of the Maintenance and Reliability Management Certificate. Enhance your maintenance skills, while earning a recognized credential.

Course Outline

Introduction: Setting the Stage

  • Why do we do maintenance?
  • Myths about maintenance
  • Does maintenance add to the bottom line?

Defining Best Practices, Excellence, and Culture

  • Defining terms related to MRO (maintenance, reliability, and operations)
  • Elements of asset (equipment) performance
  • Identifying stakeholders to journey to excellence

Maintenance Strategies and Practices: PM, PdM/CBM, P&S, etc.

  • Preventive maintenance (PM)
  • Predictive/condition based maintenance (PdM/CBM)
  • Run-to-failure (RTF)
  • Planning and scheduling
  • Material stores management

Optimizing Maintenance: RCM

  • History and benefits
  • RCM process with some examples

Operations Role

Building/Designing for Reliability: Sustainability

Analysis Tools and Performance Measures

What/When to Use?

  • Pareto, fishbone, 5 whys, etc.
  • FMEA, primary tool for RCM analysis with example/exercise
  • Metrics

Standards Impacting Maintenance and Equipment Care

  • Standards and standardization
  • Energy, environment, risk, asset, etc.

Leadership and Change Management

  • Role of guru, manager, leader, and change agent
  • Why change is important
  • Challenges in implementing best practices

Course Review and Wrap-up


Ramesh Gulati

Ramesh Gulati has over 50 years of diversified experience in people, product, process development and improvement as it relates to consumer goods, process/service and the heavy metal industry. Mr. Gulati has a broad background in operations analysis and process improvements, including kaizen, reengineering, performance measurement/metrics, plant reliability and maintenance process improvement tools/techniques (e.g., CMMS, CBM/PdM, TPM, RCM), implementation of ISO-certified asset management systems, energy management and people development.

Past dates