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Continuous Improvement From Symptoms to Solutions

This two-day, instructor-led course is designed for manufacturing and operations professionals who are responsible for building and sustaining a culture of continuous improvement — not just solving individual problems, but creating the team habits, management systems, and improvement cadence that make better performance stick. Using a structured, facilitation-focused approach, participants learn how to lead cross-functional teams through problem analysis, prioritize improvement actions, and connect their findings to PDCA cycles and quality systems. The emphasis throughout is on practical team-based methods that supervisors, CI leads, and improvement managers can put to work immediately and repeat consistently across their organization

Learning Outcomes:

  • Write clear problem statements that align cross-functional teams and focus improvement efforts
  • Use basic problem analysis methods to support shared understanding and guide improvement work
  • Facilitate team discussions to prioritize issues and improvement actions
  • Evaluate countermeasures using data, observation, and PDCA to improve results
  • Develop feasible, sustainable improvement actions that strengthen process performance
  • Integrate structured problem solving into PDCA cycles, management systems, and ongoing continuous improvement practices

Who Should Attend:

This course is ideal for professionals responsible for improving process performance, strengthening processes, and leading structured continuous improvement in manufacturing or operational environments. It is especially suited for:

  • Emerging managers and improvement leaders building management systems and a culture of continual improvement
  • Quality and manufacturing professionals responsible for leading and facilitating cross-functional improvement efforts
  • Operations supervisors and team leaders improving recurring process or performance issues
  • Quality and manufacturing professionals responsible for leading and facilitating cross-functional improvement efforts
  • Lean, Six Sigma, and continuous improvement practitioners strengthening PDCA-based improvement

Select from 2 upcoming dates:

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Create a custom learning experience

We can deliver this course as an on-site learning experience tailored to your organization’s specific training needs.