Leading Digital Change Transforming People, Process, and Purpose

In today's fast-paced market, successful digital change is about more than just new technology–it's about empowering people, optimizing processes, and defining a clear purpose.

This course equips leaders and teams with the practical tools to lead successful strategic, operational, and cultural transformation. Through hands-on case studies, strategic planning exercises, and personalized feedback, you will learn to build your capacity for navigating complex change. Designed for both individuals and small teams, this course provides ample time to apply concepts, analyze real-world examples, and develop concrete action plans. You will leave with effective frameworks for strategy and decision-making, meaningful professional connections, and a clear roadmap for your organization's ongoing success in the digital age.

Interested in this course, but still have questions? Join one of our upcoming Live Discussions with Course Instructor Dr. Sara Kraemer to explore the content ahead of time. Participation is free! Live Discussions are on April 14, 24, and 29.

Reserve your seat and find out if this course is right for you!

Learning Outcomes:

Understand the importance and landscape of human and organizational issues in digital change success.
Complete a human and organizational readiness assessment for digital change.
Build capacity to know and understand your company's organizational readiness to implement digital change technologies.
Connect digital change job and organization redesign strategies to workforce recruitment and retention outcomes.
Participate in peer-to-peer discussions about digital change problems of practice.
Create a holistic digital change roadmap for your project, initiative, or program.

Who Should Attend:

Strategic Leaders: Senior Directors, Directors, and Senior Leaders in Information Technology (CIOs), Human Resources, Engineering, Product Development, Manufacturing, Operations, and Supply Chain.
Operational Leaders: Frontline Leaders, Operational Managers, and Engineering Managers.
Technical Experts: Program Leaders, Project Engineers, Technical Teams, and Specialists.

Course Details: RA00020-E102

Course Outline

Module 1: Digital Change and Human and Organizational Factors

Module 2: Benchmarking Digital Change Human and Organizational Readiness

Module 3: Organizational and Job Design: Principles and Practices and Practice for Digital Change

Module 4: Digital Change Problems of Practice Peer-to-Peer Discussion

Module 5: Holistic Change Management for Leaders Navigating Digital Change

Module 6: Action Planning for Holistic Digital Change

Course Schedule

Course Notes

Instructor and Program Director

Instructor
Sara Kraemer
Sara Kraemer, PhD is an advisor and educator who supports companies and firms in optimizing their technology, engineering, and business processes through effective human-technology design. She is the founder of Blueprint for Engineering, an expert advisory practice focused on holistic digital transformation in engineering and technology firms.
Dr. Kraemer is also a Lecturer in the Interdisciplinary Professional Programs in the College of Engineering at the University of Wisconsin-Madison where she teaches classes on human factors engineering, smart manufacturing, and digital transformation. She holds a PhD in Industrial and Systems Engineering with a focus on human factors engineering from the University of Wisconsin-Madison.
Program Director
James Rink

Total Credits:

CEU 2.1,

PDH 21,

Applies to these Certificates:

Manufacturing Excellence,

Quick Response Manufacturing,

Technical Leadership,

Course Administration

Fee Information

Fee includes online instruction and course materials.

Discounts

Team Discounts

Receive 10% off the registration fee per person when 3-7 individuals from the same organization enroll. Team affiliation will be confirmed as part of the registration process.

Receive 15% off the registration fee per person when 8 or more individuals from the same organization enroll. Team affiliation will be confirmed as part of the registration process.

Payment Options

If you are planning to attend an Interdisciplinary Professional Programs course, payment is required at the time of registration. Below are the payment options:

Pay by Credit Card

Enroll online and pay by credit card.

Search for the course on the website and then click on the Enroll Now button from the course webpage.
Enter all necessary course attendee information and payment information on the course enrollment page.
You will receive an email to confirm successful enrollment and payment.

Enroll over the phone and pay by credit card.

Call CERC Registrations at 608-262-2451.
Provide the registrations representative with:
- the course name, dates, and/or course number.
- the necessary course attendee information and payment information.
You will receive either a mailed document or an email to confirm successful enrollment payment.

Pay by Check

Mail in a completed registration form and check payable to UW Madison.

Fill out a registration form (found either in the back of the course brochure you received in the mail or here).
Prepare a check, made payable to UW Madison.
Mail the registration form and check to: CERC Registrations 21 N Park St, Ste 7101 Madison, WI 53715
You will receive either a mailed document or an email to confirm successful enrollment and payment.

Pay by Purchase Order

Request Purchase Order information from registration@cerc.wisc.edu
- If a fee quote is needed, contact custserv@interpro.wisc.edu first
You will receive an invoice from UW–Madison Business Services for payment, usually within 3–5 business days

Military

If using SF-182 form, please call our registration number at 608-262-2451 or email registration@cerc.wisc.edu for details and instructions.

Event Cancellation

We reserve the right to cancel a course due to insufficient enrollment or unforeseen events. If we cancel a course, participants will be notified via email or phone and will be given the option for a full refund or to transfer their registration and any fees paid to another course. We are not responsible for non-refundable plane tickets, hotel reservations, and other travel related expenses. For enrollee Course Cancellation, refer to notes on course page.

Cancellation Policy

If you cannot attend, please notify us no later than one week before your course begins, and we will refund your fee. Cancellations received after this date and no-shows are subject to a $150 administrative fee. You may enroll a substitute at any time before the course starts.