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Workshops (21)

Purchasing and Inventory Control

Upcoming Dates
  • Nov. 8-9, 2023 (D104)
    Live Online
In this course, you will learn about government procurement techniques, with a focus on construction-related contracting, including Wisconsin State Statutes related to public works purchasing. Procurement card purchasing and construction contracting will be examined, including methods to minimize risks. Inventory-related costs and cost drivers will be highlighted, along with methods to lower inventory costs and stock out occurrence. Case exercises will be used to help you apply your new knowledge on the job. This course is offered as a part of the PWSA certificate, which is composed of nine one-day courses (54 class hours total). The certificate provides an opportunity to learn about and practice basic supervision and leadership skills in local public works organizations.

Advanced Communication Skills

Upcoming Dates
  • Nov. 28-29, 2023 (D106)
    Live Online
This course is designed to help professionals improve their communication skills in one-on-one and public-facing situations, making formal presentations, and speaking with the media. It counts toward the Public Works Management Institute (PWMI) Certificate.

Citizen/Customer Service

Upcoming Dates
  • Not scheduled at this time. See page for program description.
Learn how to listen and respond in order to provide better customer service and reduce unrealistic expectations. Learn effective ways to lead angry citizens away form confrontation toward cooperation. This course counts toward the Public Works Supervisory Academy and the Public Works Management Institute certificates. 
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