Improving Communication Skills

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Workshop Overview

These classes are a part of the Public Works Supervisory Academy (PWSA)and the Public Works Management Institute (PWMI). You may enroll in individual classes without enrolling in either the Academy or the Institute.

Who Should Attend?

  • Public works supervisors who wish to sharpen their skills
  • Supervisors and managers who are new to the field of public works
  • Public works employees who wish to prepare for advancement
  • Public works engineers who are new to supervision and management
  • Public works professionals engaged in the APWA Donald C. Stone Center leadership and management career path

Workshop Outline

Understanding the basics of verbal communications
 
Writing better emails, short letters and reports
 
Team communications and delegation
 
Conducting small meetings
 
Working with difficult people

Upcoming dates (0)

Take this workshop when it’s offered next!

Program Director

Benjamin Jordan

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