Improving Communication Skills

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Workshop Overview

These classes are a part of the Public Works Supervisory Academy (PWSA)and the Public Works Management Institute (PWMI). You may enroll in individual classes without enrolling in either the Academy or the Institute.

Who Should Attend?

  • Public works supervisors who wish to sharpen their skills
  • Supervisors and managers who are new to the field of public works
  • Public works employees who wish to prepare for advancement
  • Public works engineers who are new to supervision and management
  • Public works professionals engaged in the APWA Donald C. Stone Center leadership and management career path

Workshop Outline

Understanding the basics of verbal communications
 
Writing better emails, short letters and reports
 
Team communications and delegation
 
Conducting small meetings
 
Working with difficult people

Instructors

Dave Hutton

Dave Hutton is a Senior Project Manager with SEH, Inc. For the last 20 years he has been a consultant engineer primarily serving Minnesota municipalities, working on City project delivery for a variety of street, utility, and trenchless projects. Before joining SEH Dave served as Public Works Director/City Engineer for the cities of Savage and Shakopee Minnesota and Assistant City Engineer for West Bend, Wisconsin. He has over 40 years of civil engineering experience and is a registered Professional Engineer in Minnesota, Wisconsin and North Dakota. He is past president of the Minnesota Chapter of APWA and very active in their Education and Training Committee. Dave has been an instructor in the Minnesota Public Works Certificate program since 2012.

Benjamin Jordan

Ben Jordan is a program director with Interdisciplinary Professional Programs in the transportation sector. He has over 35 years of experience in civil engineering and public works. He earned a Bachelor of Science Degree in Civil Engineering from the University of Illinois at Urbana–Champaign and is a Licensed Professional Engineer in the State of Illinois.

Upcoming dates (0)

Take this workshop when it’s offered next!

Program Director

Benjamin Jordan

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