Search

We offer workshops to meet your educational needs. Use the search bar below or narrow your search using the filters on the right.

Search Filters

Skip to search filters

Workshops (11)

  • topics

Advanced Communication Skills

Upcoming Dates
  • Nov. 30 - Dec. 1, 2022 (C671)
    Live Online
    $150
This course is designed to help professionals improve their communication skills in one-on-one and public-facing situations, making formal presentations, and speaking with the media. It counts toward the Public Works Management Institute (PWMI) Certificate.
RA01393

Citizen/Customer Service

Upcoming Dates
  • Not scheduled at this time. See page for program description.
Learn how to listen and respond in order to provide better customer service and reduce unrealistic expectations. Learn effective ways to lead angry citizens away form confrontation toward cooperation. This course counts toward the Public Works Supervisory Academy and the Public Works Management Institute certificates. 
RA01441

Leadership Skills for Supervisors

Upcoming Dates
  • Not scheduled at this time. See page for program description.
What does it mean to be a leader? Do you have what it takes to take on a leadership role in your organization? In this course, you will learn about the theories of leadership, and examine the issues, challenges, opportunities and strategies for transitioning into a supervisory or leadership role.
RA01349

Local Government Fundamentals

Upcoming Dates
  • Not scheduled at this time. See page for program description.
In this course, you will examine how the powers and structures of Wisconsin towns, villages, cities, and counties and their relationships to the state set the framework for local service finance and service delivery. You will discuss the various forms of government and the strengths and weaknesses of each. You will also consider and discuss current public standards of conduct and professional codes of ethics relevant for public work employees, supervisors, and managers. This course counts toward the Public Works Supervisory Academy (PWSA) certificate, which is made up of nine one-day courses (54 class hours total). The certificate provides an opportunity to learn about and practice basic supervision and leadership skills in local public works organizations.
RA01391
Page 1 Page 2
Search Results: