Course Overview
This course offers a comprehensive look at CMMS functionality, from foundational terminology to advanced configuration and implementation strategies. Participants will explore how to evaluate systems, set up core and transactional records, and apply best practices for ongoing system maintenance. Whether you're selecting a new CMMS or optimizing an existing one, this course equips you with the tools to drive efficiency and reliability across your maintenance operations.
Learning Outcomes
- Understand the architecture and capabilities of CMMS/EAM systems, including database structure and record types.
- Apply best practices for system configuration, data migration, and user acceptance testing.
- Develop strategies for long-term CMMS success, including training, data ownership, and system maintenance.
Who Should Attend?
- Maintenance managers, supervisors, and planners responsible for CMMS performance.
- Team leaders and technicians involved in scheduling, asset tracking, and work order management.
- Professionals evaluating, selecting, or implementing CMMS/EAM systems in their organizations.
Course Outline
Features, Benefits, and Challenges
- Computerized Maintenance Management System (CMMS)
- Enterprise Asset Management System (EAM)
CMMS/EAM Terminology
- Database tables, fields, and records
- Software as a Service (SaaS)
- Configuration, customization, and upgrades
Record Types
- Core records
- Components of Item Master
- Transactional records
- Integration
Implementation
- Evaluating and selecting CMMS/EAM
- Licensing considerations (number of users)
- System testing
- User acceptance testing (UAT)
- Data migration
- Legacy System Management
- Training
CMMS / EAM Best Practices
- Centralized vs decentralized
- Development, testing, production
- Database updates and maintenance
- Data ownership
- Traceability of requirements, design, system test, and UAT
- Standard work to keep the system working properly
Instructor
George Williams
George is the founder and CEO of ReliabilityX and a recognized leader in the field of maintenance and reliability. He holds a master’s degree in reliability engineering from Monash University and began his career in maintenance while still in high school, working alongside his father. George spent 16 years with a major pharmaceutical company, advancing from technician to global asset management leader. His team earned the prestigious Uptime Award for Best Maintenance and Reliability Program in 2015. A Certified Maintenance and Reliability Professional (CMRP) and Certified Reliability Leader, George was named CMRP of the Year by the Society for Maintenance and Reliability Professionals in 2016. He also holds certifications in vibration analysis, infrared thermography, ultrasound, motion amplification, and plant maintenance management. A published author and experienced educator, George has been teaching maintenance and reliability courses for UW–Madison Interdisciplinary Professional Programs since 2010.
Upcoming dates (2)
CMMS Setup and Utilization
Location: Madison, WI or Live Online
Course #: RA01639-D903
Fee: $1,495
interpro.wisc.edu/RA01639
Fee
- $1,495
This course has two attendance options, face-to-face or online.
Face-to-face attendance fee includes morning and afternoon breaks, scheduled lunches, in-person instruction, and course materials.
Online attendance fee includes online instruction and course materials. Online attendees will access course sessions via the Zoom web conferencing platform.
Credits
- CEU: 1.4
- PDH: 14
Schedule
Registration Date/Time:
4/15/2026 7:30am Central Time
Event Dates/Times:
- 10/28/2026 8:00am - 4:30pm Central Time
- 10/29/2026 8:00am - 4:30pm Central Time
Instructor
George Williams
Location
Accommodations
Accommodations include: Complimentary WiFi and Local/Airport Shuttle. Parking available $15/night.
Room: rates start at $170
Reserve by: September 30, 2026
Accommodations include: Your stay includes hot breakfast buffet, fitness center, business center, convenient on-site parking. Guest rooms are complete with Keurig coffee maker, refrigerator, complimentary high-speed Internet, and 40-inch, flat screen, high-def TVs.
Room: rates start at $160
Accommodations include: Complimentary WiFi, Local/Airport Shuttle, Pool, and Fitness Center.
Cancellation Policy
If you cannot attend, please notify us as soon as possible before the course start date for a refund. Once you access course materials, a refund is not available.
CMMS Setup and Utilization
Location: Madison, WI or Live Online
Course #: RA01639-E078
Fee: $1,495
interpro.wisc.edu/RA01639
Fee
- $1,495
This course has two attendance options, face-to-face or online.
Face-to-face attendance fee includes morning and afternoon breaks, scheduled lunches, in-person instruction, and course materials.
Online attendance fee includes online instruction and course materials. Online attendees will access course sessions via the Zoom web conferencing platform.
Credits
- CEU: 1.4
- PDH: 14
Schedule
Registration Date/Time:
10/27/2027 7:30am Central Time
Event Dates/Times:
- 10/27/2027 8:00am - 4:30pm Central Time
- 10/28/2027 8:00am - 4:30pm Central Time
Course Notes
This is a HyFlex (in-person and online) taught course. Your registration is for one teaching platform only: in-person or online. Please be prepared to attend all days either in-person or online. Contact us if you have any questions or if you need to make a change.
This course uses the Canvas course management and Zoom platforms. A UW NetID is required to access the online course site. Both in-person and online students should obtain a NetID and access the Canvas course website. Your registration confirmation email will walk you through the NetID process and how to access Canvas.
Digital materials for this course will be available on the Canvas course website. Access to the course materials and the webinar platform will be provided a few days before the course. Please watch the email address you provided for release dates and pre-course information. Check your spam file if you do not see emails from the "wisc.edu" addresses.
Instructor
George Williams
Location
Accommodations
Room: rates start at $160
Accommodations include: Complimentary WiFi, Local/Airport Shuttle, Pool, and Fitness Center.
Accommodations include: Enjoy complimentary business center, WiFi and Local/Airport Shuttle. Each room has a refrigerator, microwave, 42-inch HDTV, and executive desk. Parking available $15/night.
Cancellation Policy
If you cannot attend, please notify us as soon as possible before the course start date for a refund. Once you access course materials, a refund is not available.