Developing a High-Performance Maintenance and Reliability Organization

Upcoming dates (1)

Oct. 21-22, 2024

Madison, WI or Live Online

Course Overview

Learn how to grow your organization and become more efficient without increasing headcount. Learn the importance of standard operating procedures, how to facilitate their creation, and how to ensure they are followed using sound processes and techniques to develop an asset management strategy. To ensure you achieve success, this course will place emphasis on CMMS data management, demonstrate how to measure and manage the maintenance process, how to continually improve both people and process, and how to celebrate your wins.

Who Should Attend?

This is a great course for those who are:

  • Involved in your company’s asset or maintenance management program
  • Part of the change process in maintenance in your organization
  • New to the field
  • A maintenance leader searching for strategies, tools, and techniques to improve effectiveness and team member morale

Additional Information

This course is part of the Maintenance and Reliability Management Certificate. Enhance your maintenance skills while earning a recognized credential.

Course Outline

Evaluating your Current Organization and Capability
Where do you stand today with respect to managing assets, including your people?

How to Find
Look for the opportunities and generate quick wins to enforce cultural transformation

Setting a Mission, Vision, and Values Statement
Defining who you are as a maintenance organization and how to impact the business goals

Defining the Future State
Where is your team is going? And what benefits will the company see in return?

Defining the Organizational Needs
What is needed in terms of resources to ensure success?

Developing Processes and Procedures 
A roadmap of key activities to drive success

Growing Flat
Build a lean organization with optimal use of labor and resources

Developing an Asset Management Strategy 
From systems, defining an asset, developing standards for both engineering and maintenance, and execution

Managing Maintenance
How to ensure your processes and procedures are aligned with company goals and delivering value

Measuring Maintenance
Defining key performance indicators and process metrics that deliver value, validate efforts, and drive continuous improvement

Communication strategies to ensure sustainability, recognition of value delivery, and drive your culture

Keep Your Strategy Alive
How to keep a living process that is flexible and moves with your business


George Williams

George is the founder and CEO of ReliabilityX. He has a master’s degree in reliability engineering from Monash University. He began his career working for his father in maintenance – performing PMs on trucks and trailers – while in high school. George spent 16 years with a major pharmaceutical company, where he began as a technician and worked his way up to global asset management. In 2015, George’s global team won the Uptime Award for Best Maintenance and Reliability Program. He is a certified maintenance and reliability professional and certified reliability leader. In 2016, he was recognized by the Society for Maintenance and Reliability Professionals as Certified Maintenance and Reliability Professional of the Year. He has earned certifications in vibration analysis, infrared thermography, ultrasound, motion amplification, and plant maintenance management. George is a published author and a recognized leader in reliability. He’s been teaching maintenance and reliability classes for UW-Madison Interdisciplinary Professional Programs since 2010.

Upcoming dates (1)

Program Director

Jon Wellik

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