Fleet Management Effective Practices for Public and Private Fleets

This course provides a deep dive into fleet shop performance metrics, strategic planning, and life cycle cost analysis to enhance efficiency and reliability. Participants will explore effective methods for vehicle specification, procurement, and management, alongside tools for minimizing maintenance costs and maximizing productivity. Real-world case studies and problem-solving exercises ensure actionable insights that can be applied immediately to public and private fleet operations.

• Fleet directors, managers, and maintenance supervisors aiming to enhance operational performance.
• Public works managers and company officers responsible for fleet planning and budgeting.
• Lead mechanics, technicians, and shop staff seeking to improve maintenance practices and team productivity.

Fleet Management Best Practices 

• Strategic and tactical planning
• Use of management information systems
• Capital and operating strategies
• Return-on-investment analysis
• Activity-based costing
• Life cycle cost planning
• Vehicle replacement analysis: repair, rebuild, remove, or scrap
• Metrics for fleets and shops
• Outsourcing analysis and metrics
• Vendor analysis case study

Fleet Shop Management for Vehicles and Equipment

• Maintenance: scheduled, unscheduled, predictive and preventative
• Maintenance activity metrics and analysis
• Warranty and recall management
• Oil and fuel analysis
• Work scheduling, backlog limits
• Productivity measurement and metrics

Fleet Problem-solving Case Study and Exercise – Staffing and Space

Specifying and Procuring Vehicles and Equipment

• Strategies for purchase and financing
• Standardizing vehicle configurations
• Vehicle chassis and mounted equipment specifications
• Vehicle specification calculations: weight distribution, speedability, and gradeability
• Bid terms and conditions
• Bid evaluation
• Vehicle delivery and acceptance
• Auction and sales strategies and management

Fleet Shop Floor Problem Identification, Prioritization, and Problem Solving Case Study and Exercise

"I feel better prepared to manage my fleet."
—Russell Narahara, Senior Management Analyst, City of Redwood City Public Works, California

"Absolutely worth the expense. The course content far exceeded my expectations. I feel much more informed and prepared to make fleet decisions."
—Jacob Rector, High County Beverage, Johnstown, Colorado

"John is a great teacher with a lot of knowledge and years of experience—and it shows"
—Mike Risberg, Minnesota Department of Natural Resources, Grand Rapids, Minnesota

"For a beginner in a municipal fleet this course is perfect for me to establish a good maintenance program."
—Michael Schnabel, Central Garage Foreman, Village of Larchmont Department of Public Works, New York

John Dolce

John E. Dolce is a fleet director with Wendel Companies in Roseland, New Jersey. He has more than 40 years of experience in management and operation of public and private fleets. Dolce earned an associate’s degree in Applied Science in auto and diesel technology from the State University of New York at Farmingdale and bachelor’s and master’s degrees in industrial management from New York University. He is the author of three fleet management books and has helped more than 550 fleets implement cost saving management strategies..

Benjamin Jordan

Benjamin J. Jordan, PE, is a program director with Interdisciplinary Professional Programs in the transportation sector. He has over 35 years of experience in civil engineering and public works. He earned a Bachelor of Science Degree in Civil Engineering from the University of Illinois at Urbana–Champaign and a Master of Public Affairs degree with a Certificate in Public Management from the University of Missouri-Columbia. He is a Licensed Professional Engineer in the State of Illinois.