University of Wisconsin-Madison

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Interdisciplinary Professional Programs

Fleet Management Effective Practices for Public and Private Fleets See upcoming dates

Course Overview

Save up to five percent or more annually on your fleet operating costs and better manage your capital and operating expenses using the insights gained by attending this course.

Who Should Attend?

  • Fleet directors, fleet managers and maintenance managers
  • Company directors, officers and owners
  • Public works managers and directors
  • Fleet shop supervisors and managers
  • Lead mechanics and technicians

Course Outline

Fleet Management Best Practices 

  • Strategic and tactical planning
  • Use of management information systems
  • Capital and operating strategies
  • Return-on-investment analysis
  • Activity-based costing
  • Life cycle cost planning
  • Vehicle replacement analysis: repair, rebuild, remove, or scrap
  • Metrics for fleets and shops
  • Outsourcing analysis and metrics
  • Vendor analysis case study

Fleet Shop Management for Vehicles and Equipment

  • Maintenance: scheduled, unscheduled, predictive and preventative
  • Maintenance activity metrics and analysis
  • Warranty and recall management
  • Oil and fuel analysis
  • Work scheduling, backlog limits
  • Productivity measurement and metrics

Fleet Problem-solving Case Study and Exercise – Staffing and Space

Specifying and Procuring Vehicles and Equipment

  • Strategies for purchase and financing
  • Standardizing vehicle configurations
  • Vehicle chassis and mounted equipment specifications
  • Vehicle specification calculations: weight distribution, speedability, and gradeability
  • Bid terms and conditions
  • Bid evaluation
  • Vehicle delivery and acceptance
  • Auction and sales strategies and management

Fleet Shop Floor Problem Identification, Prioritization, and Problem Solving Case Study and Exercise



"I feel better prepared to manage my fleet."
—Russell Narahara, Senior Management Analyst, City of Redwood City Public Works, California

"Absolutely worth the expense. The course content far exceeded my expectations. I feel much more informed and prepared to make fleet decisions."
—Jacob Rector, High County Beverage, Johnstown, Colorado

"John is a great teacher with a lot of knowledge and years of experience—and it shows"
—Mike Risberg, Minnesota Department of Natural Resources, Grand Rapids, Minnesota

"For a beginner in a municipal fleet this course is perfect for me to establish a good maintenance program."
—Michael Schnabel, Central Garage Foreman, Village of Larchmont Department of Public Works, New York



John Dolce

John E. Dolce is a fleet director with Wendel Companies in Roseland, New Jersey. He has more than 40 years of experience in management and operation of public and private fleets. Dolce earned an associate’s degree in Applied Science in auto and diesel technology from the State University of New York at Farmingdale and bachelor’s and master’s degrees in industrial management from New York University. He is the author of three fleet management books and has helped more than 550 fleets implement cost saving management strategies..

Benjamin Jordan

Benjamin J. Jordan, PE is a program director with Interdisciplinary Professional Programs in the transportation sector. He has over 35 years of experience in civil engineering and public works. He earned a Bachelor of Science Degree in Civil Engineering from the University of Illinois at Urbana–Champaign and a Master of Public Affairs degree with a Certificate in Public Management from the University of Missouri-Columbia. He is a Licensed Professional Engineer in the State of Illinois.

Upcoming dates (0)

Take this course when it’s offered next!