SMRP Body of Knowledge sets the mandate to "understand maintenance processes to include process flow, parameters, and quality specifications," (Pillar 3, Element 1) arming you with the tools to set yourself apart as a leader in the trade! The 10 major work processes will be laid out in this highly interactive, face-moving course. You'll wish you brought your boss; or better yet... invite them to attend!

This course is encouraged for any professional who hopes for and expects to learn and perform asset reliability at a higher level.  Not restricted to maintenance personnel.

• Maintenance managers, supervisors, engineers, and technicians
• Reliability managers and engineers
• Storeroom managers and associates
• Plant Engineers
• TPM coordinators

Work management is meant to be guided by process adherence.  The ability to guarantee a successful outcome, every time is predicated on the discipline to follow a process and to continually improve those processes.  This is the program that sets the stage for developing those exceptional work management processes.

This course is part of the Maintenance and Reliability Management Certificate. Enhance your maintenance skills while earning a recognized credential.

Introduction

• Welcome and orientation
• Philosophy
• Definitions
• Continuous Improvement
• World Class

Process mapping

• Principles of workflow
• Symbology and flow chart shapes
• Swim lanes
• Sequence of activities

RACI charts

• Rules for creating RACI charts
• Why ‘C’ and ‘I’
• Tie in the workflows
• Uses of RACI charts
  • Roles and Responsibilities
  • Hiring
  • Training

Process guides

• The anatomy of process guides
• Communication

P-F curve with work management overlays

• P-F curve explained
• The connection between P-F and work management

Process best practices

Fundamentals of reliability

Process development

John Ross

John L. Ross, Jr has been a practitioner of maintenance and reliability for almost four decades. He is a former Captain in the United States Air Force, a Distinguished Graduate of both the Aircraft Maintenance Officer School and the Squadron Officer School. John is a Gulf War veteran.

He is a published author of almost two dozen articles and two best-selling books: The Reliability Excellence Workbook, From Ideas to Action; Cover You’re A$$ets, Asset Management at Your Place and at Your Pace.

John is the President of the international reliability consulting company, Maintenance Innovators, Inc., a global thought leader in equipment reliability. John is the co-founder of the American Reliability & Maintenance Institute; creators and administrators of the Certified Storeroom Manager, Certified Storeroom Technician, and the Certified Professional Reliability Engineer certifications.

John is a certified Lean Manufacturing facilitator, Process Safety Management SME, and a Certified Maintenance and Reliability Professional (CMRP). John holds a U.S. Patent, an A.S., B.S., M.S. and Ph.D.