Mastering the Transition from Technical Expert to Leader

Upcoming dates (1)

Oct. 25-28, 2021


Course in progress

Course Overview

Increase your awareness of the common pitfalls you’ll face as you move into management, and bolster your skills and knowledge to make the transition a success.

Learn how to:

  • Identify the challenges of the transition to management
  • Examine the functions and roles of a manager versus a leader
  • Identify the skills needed to become an effective manager and leader
  • Implement effective management techniques
  • Continue improving your management performance on the job

Throughout the course, your instructor will emphasize the skills required to effectively motivate and supervise others.

Who Should Attend?

  • Engineers
  • Engineering managers
  • Technical professionals transitioning to supervisory roles

Additional Information

This course is part of the Technical Leadership Certificate.

Course Outline

Day 1

  • Course Introduction / Individual Introduction 
  • Your Role as a Manager/Leader
    • Differences Between Management and Leadership
    • 3 Focus Tiers of Leadership
      • Individual
      • Teams/Groups
      • Organizational
  • Delegation
  • Prioritization

Day 2

  • Day 1 Takeaways
  • Communication
  • Leadership styles
  • Team Motivation 

Day 3

  • Day 2 Take-aways
  • Business Skills
    • Metrics
    • Strategy
    • Innovation
  • Evolving from Technical Expert to Team Leader
    • Influencing
    • Embracing Diversity

Day 4

  • Performance Management
  • Executive Presence
  • Powerful Presentations
  • Managing through Disruption
  • Bringing It All Back Together


“Great work, really impressed with the level of engagement we got from the class! This was the most engaged virtual class I've had yet.”
Online Student, Fall 2020 

"I've taken several internal management classes. This is by far the highest-quality management class I've taken. Highly recommend."
Doug Eberle, Southwest Research Institute

"I basically needed PDHs–this looked like an interesting class. It turned out to be the best in content and instruction that I have had."
Ronald Bowman, Self-employed

"Learned things I'd never been exposed to before in my education or career."
Aaron Vanmoer, Lyon County Highway Department

"Great tools to utilize and improve my skills as a manager."
Jeff Van Sickel, POWER Engineers, Inc.

"Great content – good pace – well worth taking the time."
Bob Baldwin, Southern California Edison


Susan Ottmann

Susan Ottmann is a program director for the Office of Interdisciplinary Professional Programs at UW-Madison. She is responsible for the Master’s online degree programs in Manufacturing Systems Engineering and Engineering Data Analytics and teaches Leadership and Project Management courses. With over 25 years of experience, her results-oriented leadership shows a proven track record of managing diverse global businesses with driving P&L performance, strategy, commercial execution, new product development, M&A, operations, and supply chain. Susan built her success by building effective teams and working to deliver financial results, market share gain, customer focus, and employee satisfaction. She's worked with Danaher, Thermo Fisher Scientific, and Schneider Electric.

Heather Smith

Heather Smith is a program director for the Office of Interdisciplinary Professional Programs at UW-Madison. She is responsible for the online Master’s degree program in Engineering Management and teaches Leadership and Project Management courses. Heather is known as a motivational leader with a focus on adaptability and risk management. She has over 18 years of experience in the test and measurement sector at National Instruments as both an engineer and a leader. Smith has a track record of leading high-risk projects for consumer electronics, RF, solar, and the oil and gas industries. Her focus on international projects brought together a diverse set of partners, suppliers and customers onto teams dedicated to the project goal. She credits her success with building a team culture of trust and respect, where candor, continuous learning, and building a listening culture is vibrant.

Upcoming dates (1)

Program Director

Susan Ottmann

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We can deliver this course as an on-site learning experience tailored to your organization’s specific training needs.