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Focus on managing the range of services in a public works department, including current operational issues. Each student will make a short presentation and lead a relevant Public Works operations topic that they identify during the course topic of their choice.  (PWMI)

In this course, you will learn about government procurement techniques, with a focus on construction-related contracting, including Wisconsin State Statutes related to public works purchasing. Procurement card purchasing and construction contracting will be examined, including methods to minimize risks. Inventory-related costs and cost drivers will be highlighted, along with methods to lower inventory costs and stock out occurrence. Case exercises will be used to help you apply your new knowledge on the job. This course is offered as a part of the PWSA certificate, which is composed of nine one-day courses (54 class hours total). The certificate provides an opportunity to learn about and practice basic supervision and leadership skills in local public works organizations.

This course is designed to help professionals improve their communication skills in one-on-one and public-facing situations, making formal presentations, and speaking with the media. It counts toward the Public Works Management Institute (PWMI) Certificate.

Learn the basic management tasks and common service delivery methods in public works. Review common work planning systems and how to better plan your own time. (PWMI)

Learn to prepare and analyze an operating budget and explore several alternative budget formats and their respective strengths and weaknesses. Review capital fund budgeting, including asset leasing and purchasing pools. (PWMI)

Learn how to listen and respond in order to provide better customer service and reduce unrealistic expectations. Learn effective ways to lead angry citizens away form confrontation toward cooperation. This course counts toward the Public Works Supervisory Academy and the Public Works Management Institute certificates. 

Examine the supervisor's role in meeting safety compliance requirements, investigating and solving safety issues, and building a safety-conscious organization. (PWSA)

What does it mean to be a leader? Do you have what it takes to take on a leadership role in your organization? In this course, you will learn about the theories of leadership, and examine the issues, challenges, opportunities and strategies for transitioning into a supervisory or leadership role.